My eSIM

Your order and your eSIM

Where do I find the ICCID of my eSIM?

In your phone’s settings, beside the travel line itself. iPhone: Settings → Cellular → tap the travel line. Android: the SIM’s own details screen.

It is the eSIM’s serial number. Only the last four digits are ever needed to find an order.

Before the eSIM is installed there is no ICCID on the phone to read. Use the email address the receipt went to instead.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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