How it works
Connected in three simple steps
Choose a plan, install it on Wi-Fi before you fly, and connect when you land. No registration.
- 1
Choose a plan
Pick your destination, the length of your trip and the plan whose speed and IP exit suit you.
Destinations & plans → - 2
Install on Wi-Fi
Install it at home on wifi, before the airport. An eSIM can only be installed once.
Installation guide → - 3
Connect on arrival
Land, turn data roaming on for the new eSIM, and you are online.
It is not connecting →
For most plans, when the eSIM first connects to a network at your destination, not when you buy it. The plan page says so where a plan works differently.
Device setup guides
Menu names differ by model and software. Your plan instructions take priority over anything here.
Another Android phone? Installing on Android →
Check your device compatibility
Make sure your device supports eSIM before you buy.
Not sure? Find the model in your phone’s Settings → General → About (iPhone) or Settings → About phone (Android).
A phone locked to one carrier refuses a travel eSIM even when the model supports it. We cannot check the lock for you; your carrier or the seller can.
Understand your speed and IP exit
Every unlimited plan states how much data runs at full speed each day and the speed it keeps after that. The IP exit is the country where your internet traffic exits to the public internet — it matters for some banking apps and streaming services, so each plan says it.
The IP exit is not a VPN or a fixed IP address, and an app may still place you elsewhere. Speeds after the daily amount are caps, not guarantees.
Installing and activating are not the same thing
When you land, turn data roaming on for the travel line — that is what lets it use a local network — and leave your own line switched on for calls and messages. Switch mobile data over to the travel eSIM so your own operator is not carrying it.
Your first day →No signal after you land
Give it a minute, then check that data roaming is on for the travel line and that the travel line is the one selected for mobile data. Turning flight mode on and off makes the phone look for a network again.
The QR code will not scan
Install it from the order page instead — the one-tap link does the same thing without a camera. An eSIM installs once, so do not delete it from the phone after installing it.
Slower than you expected
Once the day’s full-speed amount is used, an unlimited plan carries on at the slower speed printed on that plan until the next day begins. Local coverage and the time of day matter too.
Frequently asked questions
View all FAQs →Will it work on my phone?
Your phone needs to support eSIM and must not be locked to one carrier. Most recent iPhone, Google Pixel and Samsung Galaxy models support eSIM, but some models sold in certain countries do not — check your phone’s settings before you buy, because an eSIM installs once.
When do my days start?
For most plans, when the eSIM first connects to a network at your destination, not when you buy it. The plan page says so where a plan works differently.
Will my own number keep working?
Yes. The eSIM is data only: your number stays on your own SIM for calls and texts, at your own carrier’s usual rates. Turn off data roaming on your home SIM so the travel eSIM carries your data.
Do I need an account or an app?
No. You choose a plan on the website, give an email address and pay; the eSIM arrives by email with its QR code. No Flex app or account is required.