My eSIM

Installing your eSIM

How do I install an eSIM on a Samsung Galaxy?

Settings → Connections → SIM manager → Add eSIM, then scan the QR code from your order page. Some Galaxy models word the last step "Scan QR code from service provider".

If scanning is not offered or fails, choose to enter the details instead and paste the whole activation key from the order page.

Keep the phone on wifi while it installs, and install before you leave rather than at the airport.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

← Back to Installing your eSIM · All help topics

Still need help?

Ask us — a person answers, usually within one working day.

Contact support →