My eSIM

Your order and your eSIM

Can I add an order I bought as a guest to an account?

Yes. Sign in on the device that made the purchase, and the orders it is holding can be claimed onto the account.

Nothing about the eSIM changes when you do. It keeps working exactly as it was.

If the purchase was made on a device you no longer have, use the order number instead.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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