My eSIM

Your order and your eSIM

Can the person I gave an eSIM to see my receipt?

No. Their link opens the eSIM and nothing else: how to install it and what is left on it.

It cannot read your receipt, cannot see your other plans, and cannot request a refund on your payment.

Top-ups are the payer’s side too. An eSIM given away cannot be topped up by you from your side.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

← Back to Your order and your eSIM · All help topics

Still need help?

Ask us — a person answers, usually within one working day.

Contact support →