My eSIM

Installing your eSIM

Can I move my eSIM to a new phone?

No. It cannot be moved once it is installed. The profile lives on the phone that downloaded it, and deleting it there does not release it.

If you are changing phones mid-trip, the working answer is a new plan on the new phone.

Install on the phone you actually intend to travel with. It is the one decision here that cannot be undone.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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