My eSIM

Installing your eSIM

Can I install my eSIM twice?

No. An eSIM installs once. Once the profile is downloaded to a phone, the code cannot be used again — not on that phone and not on another one.

This is how eSIM profiles work everywhere, not a rule of ours, and it is why the install details are worth keeping private until you use them.

If you need a plan on a second phone, that is a second purchase.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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