My eSIM

Installing your eSIM

I deleted my eSIM from my phone. Can I get it back?

No. A deleted eSIM cannot be reinstalled, and the code that installed it will not work again.

A plan on a deleted eSIM is not refundable either, because the allowance had already been issued to your phone.

This is the one thing worth being careful about. Leave the travel line in place until the plan has ended, even if you are not using it.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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