My eSIM

Installing your eSIM

How do I install the eSIM on the same phone that is showing the QR code?

A phone cannot photograph its own screen, so take a screenshot of the QR code first.

Then start the eSIM setup — iPhone: Settings → Mobile Service → Add eSIM. Android: Settings → Network & internet → SIMs → Add eSIM — and when it asks you to scan, choose the screenshot from your photos. Both iOS and Android read a QR code out of a picture.

On an iPhone running iOS 17.4 or later the install button on the order page does the same thing with one tap and no screenshot.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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