My eSIM

When you land

I have no signal after landing. What now?

Wait up to two minutes. A new line looks for a network from scratch and that takes longer than a phone you have used here before.

Then turn flight mode on and off. That is the quickest way to make the phone start the search again.

If it is still empty, turn automatic network selection off and choose a network by hand.

Check the obvious one too: the travel line has to be switched on, with data roaming on for it.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

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