My eSIM

Payments and refunds

Is my card safe when I buy from you?

We never see or store your card number. The payment form belongs to Stripe, our payment provider, and your details go straight to them.

There is no card form of our own anywhere on the site, which is deliberate: a shop that types card numbers into its own page has taken on a burden it cannot carry.

Nothing is kept to charge you again, because nothing renews.

Something different on your phone or your plan? Your plan’s own instructions come first. Ask us →

More about this

← Back to Payments and refunds · All help topics

Still need help?

Ask us — a person answers, usually within one working day.

Contact support →